HIMSSCast

Twilio Presents: Consumerization in Healthcare for Patients and Providers

May 17, 2021 HIMSS Media
HIMSSCast
Twilio Presents: Consumerization in Healthcare for Patients and Providers
Show Notes

Susan Collins, Twilio’s Global Head of Healthcare Services, joins us to discuss the changing landscape of healthcare and the need to consider both the provider and patient when thinking about consumerization. Learn about strategies healthcare organizations can take to create a sustainable patient-centric experience that enhances value-based care.